Contact WGBH


We welcome your questions, comments, and suggestions.



On Saturday, October 22, there was a failure in the combined transmission antenna at the Needham tower site that affected over-air service for WGBX 44—our multicast services Create and Kids—as well as WBZ, WCVB, and WSBK, which all share the upper master antenna. 

The tower owner has been working as quickly as possible to complete repairs to the antenna.  During the work, WGBX, WGBH, and the network stations, have been operating on temporary antennas at reduced height and power.  Over-air viewers and some cable subscribers may experience reception problems on all or some of our channels during the repair period. 

Visit here for complete details and updates about the tower work.


Answers to many of the questions we receive are available on the following pages:


To reach a specific WGBH staff member, please call our main number at 617-300-2000 and use our voice-activated or dial-by-name directory.

To reach Member & Audience Services please call 617-300-5400 (M-F, 9am-5pm).

To make a donation to WGBH, please call our toll-free 24-hour pledge hotline at 800-492-1111.

To update the payment information on your Sustaining donation, call 866-721-4234.

The WGBH Newsroom welcomes your input, feedback and new tips. Email the Newsroom at

Write to us at WGBH, One Guest Street, Boston, MA 02135.

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